A Big Payoff from Sales/Use Tax Automation
The ABB Group, a provider of automation and power technologies, is one of the world’s biggest conglomerates, so when I got wind of an indirect tax software initiative at the firm, I was eager to find out about it. I talked with Peggi Rockefeller, director of sales, property, and indirect tax, who explained how ABB is pulling a very impressive ROI from the project.
John Cummings: When did you implement your transaction tax solution?
Peggi Rockefeller: We chose to upgrade our tax technology to coincide with a major ERP implementation — we were moving 20 ERPs to one version of SAP! At the time, we only had a few bolt-on sales tax modules for certain businesses; I realized that we absolutely had to have one standard solution for taxation, and I wanted to go Web-based.
The process started in 2008 with blueprinting the solution, and it was basically a two-year implementation process through Q1 2010. Actually, we started with 19 ERPs, but in the midst of our process we acquired another company that had to be integrated into the new landscape in Q1 of 2010. At that point, we were easily able to migrate the acquisition into SAP and Vertex. Overall, though, this project had a very aggressive time line because you’re talking about literally dozens of divisions. There were many who said it couldn’t be done. more








